Regulations: Electric Vehicle Smart Charge Points

Written by 
Dave Chapman
 

The installation volumes of charge points have been growing at an exponential rate since July 2020. February 2022 witnessed ~13,500 new charge point installations across the UK. These numbers only include charge points installed with grant funding.

Resource Link:

In addition to this, Zapmap report the following volumes for public charge points - last updated: 31st July 2022

The chart above also breaks down the number of charging devices by speed or power rating over the past six years. The four speeds or power ratings that are tracked are defined as slow (3-6kW), fast (7-22kW), rapid (25-99kW) and ultra-rapid (100kW+).

Resource: https://www.zap-map.com/statistics/#points

So far this year, the volume of public charge points has increased by 17%. This is great news for EV drivers and we hope to see this growth continue. With that in mind, we must be aware of the increase in electricity demand. To support the demands, DNOs are managing the networks and looking at ways to increase distribution. However, this process requires time. Enter the latest regulation updates.

With effect from 30th June 2022, all new private charge point installations will be subject to the following changes:

Smart functionality

There are charge points already installed with smart functionality. However, this is now a requirement. Manufacturers need to ensure that their devices have the ability to send and receive information. Charge points are also expected to be able to respond to signals and increase the rate of electricity flow through the charge point. This would include peak demand restrictions to avoid blackouts.

Electricity supplier interoperability

Smart functionality must be maintained, even if you change your electricity provider.

Continued operability

It is recognised that not all connections are 100% stable. Charge points must be able to continue to charge your vehicle, even if it ceases to be connected to a communications network.

Safety provisions

To reduce the health and safety risk to you and others, Charge points must prevent a person from carrying out an operation which could risk their health and safety.

Measuring system

Charge points must have the ability to measure or calculate the electricity supply consumed or generated, whilst in use. This information must also be visible to you.

Security requirements

Charge points must comply to the existing cyber security standard ETSI EN 303 645

Charge points must also:  

  • Incorporate pre-set, off peak, default charging hours. At the point of installation, you will have the options of accepting the default settings, changing the default settings or removing the default settings. Changes can also be made at any point after the installation.
  • To protect the grid, charge points must allow for a randomised delay in which your vehicle will start charging.

As these changes came into effect 30th June 2022, the regulations do not apply to private charge points which are:

  • Sold in Northern Ireland
  • Sold before 30th June 2022
  • Not intended for use within Great Britain at any time
  • Sold by individuals outside of the purposes of their trade, business, craft or profession (for example, second-hand sales made between private individuals)
  • Non-smart cables or rapid charge points
  • Intended for use as public charge points (but these may be subject to the requirements of the Alternative Fuels Infrastructure Regulations 2017)

You can find a full outline of device-level requirements here:

device-level requirements

Further information regarding the compliance can be found on the link below:

Charge point compliance

Reference:

https://www.gov.uk/guidance/regulations-electric-vehicle-smart-charge-points

Chris came today to install an ev charging point to the side of our premises. From the initial contact Chris made him self very professional, answered any questions I had and was more than happy explain how the system worked in detail. Cannot fault the guy or the company. Thanks so much for making the installation so easy and pleasant.

Anonymous, Trustpilot Reviewer

Great experience. Really friendly staff, excellent and very professional fitting of the charge point and really good customer comms by the staff organising the visit. Very positive. Would recommend.

Stuart, Trustpilot Reviewer

Communication was good, Chris arrived on time. was knowledgable and completed the installation with no fuss, even though the weather was dreadful. The charger, an EaseeOne, works great.

Anonymous, Trustpilot Reviewer

Very professional and has done a neat job. Knowledgable with the setup and configurations for the Wi-Fi connectivity. All works well after the installation. Chris took the time to explain the working and functionality as part of the handover process.

Joseph, Trustpilot Reviewer

Chris - what a sound guy, pleasure having him around, courteous and respectful, need more engineers like him.

Farooq, Trustpilot Reviewer

Hanif was excellent, very professional, setup everything quickly and neatly. I had some difficulties with the EV charging app which wasn't his job and he still stuck around calling customer service to help me! Would recommend.

Quentin, Trustpilot Reviewer

Polite, very neat and tidy job - much neater and tidier wiring than our previous charger.

Alan, Trustpilot Reviewer

Very professional, nice product fitter was very polite and very good explaining process rate him highly.

Michael, Trustpilot Reviewer

Good installer. Explained fully why I shouldn’t have a tethered unit at my house. Clean installation. Good explanation of how it works. Happy customer only Down side was waiting a month for the install.

Paul, Trustpilot Reviewer

The electrician (Darren) was professional. He went through every step with me, giving me options and made sure I had my charger fixed where I wanted it and where would have been easier for him. He went through the initial testing to make sure it was properly functioning. He also cleaned up afterwords.

Joy, Trustpilot Reviewer

Good customer service, professional fitters for ev charger. Good overall experience.

Latham, Trustpilot Reviewer

Chris was a top guy installed the charger to a very high standard. Happy, friendly professional. Credit to the company..

Helen, Trustpilot Reviewer

Great service, very efficient, good job thanks!

Anonymous, Trustpilot Reviewer

Thank you for a great install. Chris was great.

Giles, Trustpilot Reviewer

Just had my Zaptec Home EV Charger fitted and received excellent service, the quote was competitive and they were very easy to deal with. Big well done to Hanif who did the actual installation he was very neat and polite and has done a great job even coming back to do the commissioning at a time better for me !

Peter, Trustpilot Reviewer

Really good workmanship by Hanif, did the work to an excellent standard and got me going on the Ohme app. 5⭐️

Stephen, Trustpilot Reviewer

The installation was most efficient. Your electrician, Darren, was extremely helpful.

Jane, Trustpilot Reviewer

Our EV charger install was anything but standard. A long run, and awkward siting of the charger meant the team had their work cut out for them. They approached the job with professionalism and are obviously at the top of their game.

Andrew, Trustpilot Reviewer

The booking process was easy. On the fitting day the engineer, Chris, arrived on time and was very helpful. He discussed the fitting options clearly before progressing and once fitted explained the use of App/charger.

P, Trustpilot Reviewer

Excellent installation from Chris. Really conscientious, minimal disruption and keep the place tidy while he worked. Talked me through the set up and use of the charger so was confident of no problems when my new car came. Highly recommended.

Ian, Trustpilot Reviewer

Hanif arrived on time, told me what was needed, did a good neat job & tided up after.

Diane, Trustpilot Reviewe

Amazing job our fitter was great, he mad everything seem easy and no problem, thankyou so much

Gemma, Trustpilot Reviewer

The engineer arrived nice and early, the installation was to a good standard, cables neatly installed and equipment well fixed, the engineer was also very polite, pro-active & the charger system operation well explained on completion of installation.

Mick, Trustpilot Reviewer

100% trustworthy. Very clean worker. Would recommend to everyone

Pamela, Trustpilot Reviewer

Professional and clear communication, very helpful and done the job immaculately

Anonymous, Trustpilot Reviewer

Chris and Satpal where very friendly and explained everything well at the end. Installation very neat.

Simon, Trustpilot Reviewer

Really neat installation. Hanif the sparky did a great job and tidied up afterwards. Nice.

Les, Trustpilot Reviewer

The engineer Rubel was very polite and his work was excellent. He left the work area very tidy afterwards.

Daz, Trustpilot Reviewer

Rubel Roshid was absolutely brilliant. He talked through what needed to be done and the best way possible. He was very neat and took a lot of pride and care in the installation. Great attention to detail and thorough. Highly recommended.

David, Trustpilot Reviewer

Chris was amazing, did a very neat job, explained everything to me about the charger. Really happy with the outcome.

Brian, Trustpilot Reviewer

Hanif the engineer did a fantastic job, he was a nice polite man who did nice tidy installation. He took the time to tidy up after himself.

Rochelle, Trustpilot Reviewer

Excellent job Rubel explained everything he was doing, was extremely neat and tidy. Carried out the required work efficiently then helped me set up the app and went through it explaining about it. Very pleasent and friendly.

Peter, Trustpilot Reviewer

Rubel kept me informed of his arrival time and true to his word he was spot on! After a brew and a chat whilst we walked around the areas that he would have to work on… we had a plan! He was brilliant at explaining everything to me and was generous in allowing me to finish my Zoom meetings before knocking out the power!

Marc, Trustpilot Reviewer

Very professional hard working and polite. Rubel showed me how to use the EV charger and helped download the app. He then cleaned up any mess he had made before he left.

Karen, Trustpilot Reviewer

Ohme Home Charger, fitted free of charge after purchasing my VW ID.3. Engineer, Rubel arrived on time, was extremely polite and did a really neat job of fitting the charger exactly where required. Very helpful in explaining the functionality of the charger and assisting with setting it up.

Anonymous, Trustpilot Reviewer

Hanif was very polite, professional and prompt on both days he visited and made sure the installion of my electric charger was completed.

Danielle, Trustpilot Reviewer

Helpful very professional and explained everything well

Anne, Trustpilot Reviewer

Great service by zaid explained all in details to as what he is doing and how the charger works in full detail such a credit to the company

Raja, Trustpilot Reviewer

Hanif has done an amazing job on our EV charger. Polite, arrived on time and was neat and tidy. Simple install but had a small issue but Hanif sorted it without any problems.

Alex, Trustpilot Reviewer

I have just had a Ohme home pro car charger fitted. The engineers were brilliant, very friendly, accommodating and understanding of my concerns. They helped me set up the App on my phone and explained how to use it. They cleaned up before leaving. Thank you to Rubel and Hanif.

Abid, Trustpilot Reviewer

Darren turned up on time despite heavy traffic and completed the job in a very clean tidy and professional way and in just over four hours despite some tricky obstacles.

R, Trustpilot Reviewer

A polite man who arrived on time and did a tidy installation. Zaid even used a spirit level to make sure all the equipment was fitted level and then tidied up after himself too.

Goostrey, Trustpilot Reviewer

Today a nice man called Hanif came to install my pod wall charger for my car, he was very careful to make sure that I knew just how to operate it and set up my Ohme account with me. Hanif done the work in great time and made a really good job of it , we had a great chat about life, our respective families and all round good conversation, I would personally highly recommend Hanif to do your installation anytime, great fella 👍🏻

Stephen, Trustpilot Reviewer

Rated Excellent on Trustpilot

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Two EV charge points beside each other: The Indra Smart Luxt charge point, in black to the left, and the Ohme Home Pro (black) on the right