A Guide for EV Drivers to Find and Use Public Charge Points

Written by 
Sean Flynn
 

As electric vehicles become increasingly popular, understanding how to navigate the public charging network is essential for a seamless and efficient EV experience.

In this article, we will provide a guide for EV drivers to find functioning charge points and maximise their charging efficiency on the public network. Our goal is to help EV drivers gain confidence in locating and utilising public charge points, ensuring a smooth and enjoyable driving experience.

Harnessing technology for charge point discovery

Smartphone apps and websites

Explore popular apps like Waze, Zapmap, PlugShare, and A Better Route Planner (ABRP) for real-time data on charge point locations, availability, and functionality. These platforms provide real-time data on charge point locations, availability, and functionality. Additionally, they offer user reviews, photos, and charging tips, ensuring a seamless experience.

Built-In navigation systems

Learn how to use your EV's built-in navigation system, which often integrates charging station locations and route planning. These systems factor in your vehicle's range and energy consumption to suggest the most efficient route, including stops at charging stations when necessary. Make sure to keep your navigation software up-to-date to access the latest information on new and existing charge points.

Connecting with official resources and communities

Official charging network websites

Many public charging networks have their own websites and apps, offering information on the locations and availability of their charge points. It is important to check official sources like BP Pulse, Pod Point, and Ecotricity for reliable and up-to-date information on charge points. By checking these official sources, you can ensure that you're using the most reliable and up-to-date information for your charging needs.

Community-based resources

Engage with EV owner communities on forums like SpeakEV, Reddit's r/electricvehicles, and local Facebook groups to learn from fellow drivers and stay informed about the latest charging infrastructure developments. Online forums and social media groups can be excellent sources of real-world information on the UK public charging network.

Preparing for efficient charging

Stay informed on charging infrastructure expansion

Governments and private organisations are continually working to expand the public charging infrastructure. Stay updated on these developments by following news sources, industry blogs, and local government websites. By staying informed, you can be among the first to know about new charge points, making it easier to plan your trips and charging strategy.

Planning your charging strategy

Find out how to plan your charging strategy in advance by considering factors such as your destination, route, driving habits, and weather conditions. Additionally, keep in mind the different types of charging stations available, such as Type 2 AC charging points, which are slower but more widespread, and DC rapid charging stations, which provide a rapid charge but may be less common. For a detailed breakdown, read our article on How long does it take to charge an EV?

Summary

In summary, EV drivers can explore the public charging network by harnessing technology, connecting with official resources and communities, and preparing for efficient charging. Our goal is to help EV drivers gain confidence in locating and utilising public charge points, ensuring a smooth and enjoyable driving experience. Start exploring the UK public charging network today, and share your experiences with fellow EV drivers to contribute to the growing knowledge base.

See our article on public charging etiquette.

Chris came today to install an ev charging point to the side of our premises. From the initial contact Chris made him self very professional, answered any questions I had and was more than happy explain how the system worked in detail. Cannot fault the guy or the company. Thanks so much for making the installation so easy and pleasant.

Anonymous, Trustpilot Reviewer

Great experience. Really friendly staff, excellent and very professional fitting of the charge point and really good customer comms by the staff organising the visit. Very positive. Would recommend.

Stuart, Trustpilot Reviewer

Communication was good, Chris arrived on time. was knowledgable and completed the installation with no fuss, even though the weather was dreadful. The charger, an EaseeOne, works great.

Anonymous, Trustpilot Reviewer

Very professional and has done a neat job. Knowledgable with the setup and configurations for the Wi-Fi connectivity. All works well after the installation. Chris took the time to explain the working and functionality as part of the handover process.

Joseph, Trustpilot Reviewer

Chris - what a sound guy, pleasure having him around, courteous and respectful, need more engineers like him.

Farooq, Trustpilot Reviewer

Hanif was excellent, very professional, setup everything quickly and neatly. I had some difficulties with the EV charging app which wasn't his job and he still stuck around calling customer service to help me! Would recommend.

Quentin, Trustpilot Reviewer

Polite, very neat and tidy job - much neater and tidier wiring than our previous charger.

Alan, Trustpilot Reviewer

Very professional, nice product fitter was very polite and very good explaining process rate him highly.

Michael, Trustpilot Reviewer

Good installer. Explained fully why I shouldn’t have a tethered unit at my house. Clean installation. Good explanation of how it works. Happy customer only Down side was waiting a month for the install.

Paul, Trustpilot Reviewer

The electrician (Darren) was professional. He went through every step with me, giving me options and made sure I had my charger fixed where I wanted it and where would have been easier for him. He went through the initial testing to make sure it was properly functioning. He also cleaned up afterwords.

Joy, Trustpilot Reviewer

Good customer service, professional fitters for ev charger. Good overall experience.

Latham, Trustpilot Reviewer

Chris was a top guy installed the charger to a very high standard. Happy, friendly professional. Credit to the company..

Helen, Trustpilot Reviewer

Great service, very efficient, good job thanks!

Anonymous, Trustpilot Reviewer

Thank you for a great install. Chris was great.

Giles, Trustpilot Reviewer

Just had my Zaptec Home EV Charger fitted and received excellent service, the quote was competitive and they were very easy to deal with. Big well done to Hanif who did the actual installation he was very neat and polite and has done a great job even coming back to do the commissioning at a time better for me !

Peter, Trustpilot Reviewer

Really good workmanship by Hanif, did the work to an excellent standard and got me going on the Ohme app. 5⭐️

Stephen, Trustpilot Reviewer

The installation was most efficient. Your electrician, Darren, was extremely helpful.

Jane, Trustpilot Reviewer

Our EV charger install was anything but standard. A long run, and awkward siting of the charger meant the team had their work cut out for them. They approached the job with professionalism and are obviously at the top of their game.

Andrew, Trustpilot Reviewer

The booking process was easy. On the fitting day the engineer, Chris, arrived on time and was very helpful. He discussed the fitting options clearly before progressing and once fitted explained the use of App/charger.

P, Trustpilot Reviewer

Excellent installation from Chris. Really conscientious, minimal disruption and keep the place tidy while he worked. Talked me through the set up and use of the charger so was confident of no problems when my new car came. Highly recommended.

Ian, Trustpilot Reviewer

Hanif arrived on time, told me what was needed, did a good neat job & tided up after.

Diane, Trustpilot Reviewe

Amazing job our fitter was great, he mad everything seem easy and no problem, thankyou so much

Gemma, Trustpilot Reviewer

The engineer arrived nice and early, the installation was to a good standard, cables neatly installed and equipment well fixed, the engineer was also very polite, pro-active & the charger system operation well explained on completion of installation.

Mick, Trustpilot Reviewer

100% trustworthy. Very clean worker. Would recommend to everyone

Pamela, Trustpilot Reviewer

Professional and clear communication, very helpful and done the job immaculately

Anonymous, Trustpilot Reviewer

Chris and Satpal where very friendly and explained everything well at the end. Installation very neat.

Simon, Trustpilot Reviewer

Really neat installation. Hanif the sparky did a great job and tidied up afterwards. Nice.

Les, Trustpilot Reviewer

The engineer Rubel was very polite and his work was excellent. He left the work area very tidy afterwards.

Daz, Trustpilot Reviewer

Rubel Roshid was absolutely brilliant. He talked through what needed to be done and the best way possible. He was very neat and took a lot of pride and care in the installation. Great attention to detail and thorough. Highly recommended.

David, Trustpilot Reviewer

Chris was amazing, did a very neat job, explained everything to me about the charger. Really happy with the outcome.

Brian, Trustpilot Reviewer

Hanif the engineer did a fantastic job, he was a nice polite man who did nice tidy installation. He took the time to tidy up after himself.

Rochelle, Trustpilot Reviewer

Excellent job Rubel explained everything he was doing, was extremely neat and tidy. Carried out the required work efficiently then helped me set up the app and went through it explaining about it. Very pleasent and friendly.

Peter, Trustpilot Reviewer

Rubel kept me informed of his arrival time and true to his word he was spot on! After a brew and a chat whilst we walked around the areas that he would have to work on… we had a plan! He was brilliant at explaining everything to me and was generous in allowing me to finish my Zoom meetings before knocking out the power!

Marc, Trustpilot Reviewer

Very professional hard working and polite. Rubel showed me how to use the EV charger and helped download the app. He then cleaned up any mess he had made before he left.

Karen, Trustpilot Reviewer

Ohme Home Charger, fitted free of charge after purchasing my VW ID.3. Engineer, Rubel arrived on time, was extremely polite and did a really neat job of fitting the charger exactly where required. Very helpful in explaining the functionality of the charger and assisting with setting it up.

Anonymous, Trustpilot Reviewer

Hanif was very polite, professional and prompt on both days he visited and made sure the installion of my electric charger was completed.

Danielle, Trustpilot Reviewer

Helpful very professional and explained everything well

Anne, Trustpilot Reviewer

Great service by zaid explained all in details to as what he is doing and how the charger works in full detail such a credit to the company

Raja, Trustpilot Reviewer

Hanif has done an amazing job on our EV charger. Polite, arrived on time and was neat and tidy. Simple install but had a small issue but Hanif sorted it without any problems.

Alex, Trustpilot Reviewer

I have just had a Ohme home pro car charger fitted. The engineers were brilliant, very friendly, accommodating and understanding of my concerns. They helped me set up the App on my phone and explained how to use it. They cleaned up before leaving. Thank you to Rubel and Hanif.

Abid, Trustpilot Reviewer

Darren turned up on time despite heavy traffic and completed the job in a very clean tidy and professional way and in just over four hours despite some tricky obstacles.

R, Trustpilot Reviewer

A polite man who arrived on time and did a tidy installation. Zaid even used a spirit level to make sure all the equipment was fitted level and then tidied up after himself too.

Goostrey, Trustpilot Reviewer

Today a nice man called Hanif came to install my pod wall charger for my car, he was very careful to make sure that I knew just how to operate it and set up my Ohme account with me. Hanif done the work in great time and made a really good job of it , we had a great chat about life, our respective families and all round good conversation, I would personally highly recommend Hanif to do your installation anytime, great fella 👍🏻

Stephen, Trustpilot Reviewer

Rated Excellent on Trustpilot

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*based on the OZEV apartment & flats grant

Two EV charge points beside each other: The Indra Smart Luxt charge point, in black to the left, and the Ohme Home Pro (black) on the right